/* =========================================================
   KITWICK SUPPORT / SUBMIT TICKET - STEP ONE
   ========================================================= */

.kitwick-support-page {
    width: 100%;
    padding: 45px 0 80px;
    background: var(--kitwick-bg, #11131b);
    color: var(--kitwick-text, #f3f2fa);
}

.kitwick-support-container {
    width: min(1160px, calc(100% - 40px));
    margin: 0 auto;
}


/* Intro */

.kitwick-support-intro {
    max-width: 760px;
    margin-bottom: 45px;
}

.kitwick-support-pill {
    display: inline-flex;
    align-items: center;
    padding: 7px 15px;
    margin-bottom: 20px;
    border-radius: 999px;
    background: rgba(154, 124, 255, 0.14);
    color: #9a7cff;
    font-size: 13px;
    font-weight: 600;
    letter-spacing: .02em;
}

.kitwick-support-intro h1 {
    margin: 0;
    font-size: clamp(42px, 5vw, 68px);
    line-height: .98;
    letter-spacing: -0.045em;
    font-weight: 600;
    color: #f3f2fa;
}

.kitwick-support-intro-text {
    max-width: 620px;
    margin: 24px 0 0;
    color: #989caf;
    font-size: 17px;
    line-height: 1.7;
}


/* Main columns */

.kitwick-support-content {
    display: grid;
    grid-template-columns: minmax(0, .9fr) minmax(0, 1.25fr);
    gap: 28px;
    align-items: start;
}


/* Left information cards */

.kitwick-support-info {
    display: flex;
    flex-direction: column;
    gap: 14px;
}

.kitwick-support-info-card {
    display: flex;
    align-items: flex-start;
    gap: 17px;
    padding: 22px;
    border: 1px solid #363947;
    border-radius: 18px;
    background: #1c1f2a;
}

.kitwick-support-icon {
    width: 44px;
    height: 44px;
    flex: 0 0 44px;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 13px;
    background: rgba(154, 124, 255, .13);
    color: #9a7cff;
    font-size: 16px;
}

.kitwick-support-info-card h3 {
    margin: 1px 0 6px;
    color: #f3f2fa;
    font-size: 16px;
    font-weight: 600;
}

.kitwick-support-info-card p {
    margin: 0;
    color: #989caf;
    font-size: 13px;
    line-height: 1.65;
}


/* Right card */

.kitwick-support-form-card {
    padding: 34px;
    border: 1px solid #363947;
    border-radius: 24px;
    background: #1c1f2a;
}

.kitwick-support-form-card h2 {
    margin: 0;
    color: #f3f2fa;
    font-size: 28px;
    font-weight: 600;
    letter-spacing: -.025em;
}

.kitwick-support-form-intro {
    margin: 10px 0 28px;
    color: #989caf;
    font-size: 14px;
    line-height: 1.6;
}


/* Department list */

.kitwick-department-list {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.kitwick-department-card {
    display: flex;
    align-items: center;
    gap: 16px;
    padding: 18px;
    border: 1px solid #363947;
    border-radius: 16px;
    background: #202330;
    text-decoration: none !important;
    transition:
        border-color .2s ease,
        background .2s ease,
        transform .2s ease;
}

.kitwick-department-card:hover {
    border-color: #9a7cff;
    background: #252838;
    transform: translateY(-1px);
}

.kitwick-department-icon {
    width: 42px;
    height: 42px;
    flex: 0 0 42px;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 12px;
    background: rgba(154, 124, 255, .13);
    color: #9a7cff;
}

.kitwick-department-content {
    min-width: 0;
    flex: 1;
}

.kitwick-department-content h3 {
    margin: 0 0 4px;
    color: #f3f2fa;
    font-size: 15px;
    font-weight: 600;
}

.kitwick-department-content p {
    margin: 0;
    color: #989caf;
    font-size: 13px;
    line-height: 1.55;
}

.kitwick-department-arrow {
    flex: 0 0 auto;
    color: #73758c;
    font-size: 13px;
    transition: color .2s ease, transform .2s ease;
}

.kitwick-department-card:hover .kitwick-department-arrow {
    color: #9a7cff;
    transform: translateX(3px);
}


/* Light mode */

html[data-theme="light"] .kitwick-support-page,
body[data-theme="light"] .kitwick-support-page {
    background: #f5f5f8;
    color: #17182f;
}

html[data-theme="light"] .kitwick-support-intro h1,
body[data-theme="light"] .kitwick-support-intro h1 {
    color: #17182f;
}

html[data-theme="light"] .kitwick-support-info-card,
html[data-theme="light"] .kitwick-support-form-card,
body[data-theme="light"] .kitwick-support-info-card,
body[data-theme="light"] .kitwick-support-form-card {
    background: #ffffff;
    border-color: #dedee8;
}

html[data-theme="light"] .kitwick-support-info-card h3,
html[data-theme="light"] .kitwick-support-form-card h2,
html[data-theme="light"] .kitwick-department-content h3,
body[data-theme="light"] .kitwick-support-info-card h3,
body[data-theme="light"] .kitwick-support-form-card h2,
body[data-theme="light"] .kitwick-department-content h3 {
    color: #17182f;
}

html[data-theme="light"] .kitwick-support-info-card p,
html[data-theme="light"] .kitwick-support-form-intro,
html[data-theme="light"] .kitwick-department-content p,
body[data-theme="light"] .kitwick-support-info-card p,
body[data-theme="light"] .kitwick-support-form-intro,
body[data-theme="light"] .kitwick-department-content p {
    color: #73758c;
}

html[data-theme="light"] .kitwick-department-card,
body[data-theme="light"] .kitwick-department-card {
    background: #f7f7fa;
    border-color: #dedee8;
}

html[data-theme="light"] .kitwick-department-card:hover,
body[data-theme="light"] .kitwick-department-card:hover {
    background: #f1effc;
    border-color: #8064ed;
}


/* Mobile */

@media (max-width: 900px) {

    .kitwick-support-content {
        grid-template-columns: 1fr;
    }

    .kitwick-support-intro {
        margin-bottom: 30px;
    }

    .kitwick-support-intro h1 {
        font-size: 46px;
    }

}

@media (max-width: 600px) {

    .kitwick-support-page {
        padding: 30px 0 55px;
    }

    .kitwick-support-container {
        width: min(100% - 24px, 1160px);
    }

    .kitwick-support-intro h1 {
        font-size: 40px;
    }

    .kitwick-support-form-card {
        padding: 22px;
        border-radius: 20px;
    }

    .kitwick-support-info-card {
        padding: 18px;
    }

}

/* =========================================================
   KITWICK SUPPORT - STEP TWO / TICKET FORM
   ========================================================= */

.kitwick-support-page {
    width: 100%;
    padding: 45px 0 80px;
    background: #11131b;
    color: #f3f2fa;
}

.kitwick-support-container {
    width: min(1160px, calc(100% - 40px));
    margin: 0 auto;
}


/* =========================================================
   INTRO
   ========================================================= */

.kitwick-support-intro {
    max-width: 760px;
    margin-bottom: 42px;
}

.kitwick-support-pill {
    display: inline-flex;
    align-items: center;
    padding: 7px 15px;
    margin-bottom: 20px;
    border-radius: 999px;
    background: rgba(154, 124, 255, .14);
    color: #9a7cff;
    font-size: 13px;
    font-weight: 600;
}

.kitwick-support-intro h1 {
    margin: 0;
    color: #f3f2fa;
    font-size: clamp(42px, 5vw, 68px);
    line-height: .98;
    letter-spacing: -.045em;
    font-weight: 600;
}

.kitwick-support-intro-text {
    max-width: 620px;
    margin: 24px 0 0;
    color: #989caf;
    font-size: 17px;
    line-height: 1.7;
}


/* =========================================================
   TWO COLUMN LAYOUT
   ========================================================= */

.kitwick-support-content {
    display: grid;
    grid-template-columns: minmax(0, .82fr) minmax(0, 1.35fr);
    gap: 28px;
    align-items: start;
}


/* =========================================================
   LEFT INFORMATION CARDS
   ========================================================= */

.kitwick-support-info {
    display: flex;
    flex-direction: column;
    gap: 14px;
}

.kitwick-support-info-card {
    display: flex;
    align-items: flex-start;
    gap: 16px;
    padding: 21px;
    border: 1px solid #363947;
    border-radius: 18px;
    background: #1c1f2a;
}

.kitwick-support-icon {
    width: 44px;
    height: 44px;
    flex: 0 0 44px;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 13px;
    background: rgba(154, 124, 255, .13);
    color: #9a7cff;
}

.kitwick-support-info-card h3 {
    margin: 1px 0 6px;
    color: #f3f2fa;
    font-size: 16px;
    font-weight: 600;
}

.kitwick-support-info-card p {
    margin: 0;
    color: #989caf;
    font-size: 13px;
    line-height: 1.65;
}


/* =========================================================
   FORM CARD
   ========================================================= */

.kitwick-support-form-card {
    padding: 34px;
    border: 1px solid #363947;
    border-radius: 24px;
    background: #1c1f2a;
}

.kitwick-ticket-form-header {
    margin-bottom: 28px;
}

.kitwick-ticket-form-header h2 {
    margin: 0;
    color: #f3f2fa;
    font-size: 28px;
    line-height: 1.2;
    font-weight: 600;
    letter-spacing: -.025em;
}

.kitwick-ticket-form-header p {
    margin: 9px 0 0;
    color: #989caf;
    font-size: 14px;
    line-height: 1.6;
}


/* =========================================================
   ERROR
   ========================================================= */

.kitwick-ticket-alert {
    margin-bottom: 24px;
}

.kitwick-ticket-alert .alert {
    margin-bottom: 0;
    border-radius: 12px;
}


/* =========================================================
   FORM ROWS
   ========================================================= */

.kitwick-ticket-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 16px;
}

.kitwick-ticket-row.kitwick-ticket-options {
    grid-template-columns: repeat(3, minmax(0, 1fr));
}

.kitwick-ticket-field {
    margin-bottom: 20px;
}

.kitwick-ticket-field label {
    display: block;
    margin: 0 0 8px;
    color: #dcdce7;
    font-size: 13px;
    font-weight: 600;
}


/* =========================================================
   INPUTS
   ========================================================= */

.kitwick-ticket-field .form-control,
.kitwick-support-form-card input.form-control,
.kitwick-support-form-card select.form-control,
.kitwick-support-form-card textarea.form-control {
    width: 100%;
    min-height: 48px;
    padding: 12px 14px;
    border: 1px solid #363947;
    border-radius: 11px;
    background: #141620;
    color: #f3f2fa;
    box-shadow: none;
    font-size: 14px;
    transition:
        border-color .2s ease,
        box-shadow .2s ease,
        background .2s ease;
}

.kitwick-support-form-card textarea.form-control {
    min-height: 190px;
    resize: vertical;
    line-height: 1.6;
}

.kitwick-ticket-field .form-control:focus,
.kitwick-support-form-card input.form-control:focus,
.kitwick-support-form-card select.form-control:focus,
.kitwick-support-form-card textarea.form-control:focus {
    border-color: #9a7cff;
    background: #161925;
    color: #f3f2fa;
    box-shadow: 0 0 0 3px rgba(154, 124, 255, .12);
    outline: none;
}

.kitwick-support-form-card select.form-control option {
    background: #1c1f2a;
    color: #f3f2fa;
}


/* Disabled logged-in fields */

.kitwick-support-form-card input.form-control.disabled,
.kitwick-support-form-card input.form-control:disabled {
    opacity: .65;
    cursor: not-allowed;
}


/* =========================================================
   ATTACHMENTS
   ========================================================= */

.kitwick-ticket-attachments .input-group {
    display: flex;
}

.kitwick-ticket-attachments .custom-file {
    min-height: 48px;
    flex: 1;
}

.kitwick-ticket-attachments .custom-file-label {
    height: 48px;
    display: flex;
    align-items: center;
    padding: 0 14px;
    border: 1px solid #363947;
    border-radius: 11px 0 0 11px;
    background: #141620;
    color: #989caf;
}

.kitwick-ticket-attachments .custom-file-label::after {
    display: none;
}

.kitwick-ticket-attachments .custom-file-input {
    height: 48px;
}

.kitwick-ticket-attachments .input-group-append .btn {
    min-height: 48px;
    border: 1px solid #363947;
    border-left: 0;
    border-radius: 0 11px 11px 0;
    background: #202330;
    color: #dcdce7;
}

.kitwick-ticket-attachments .input-group-append .btn:hover {
    background: #282b39;
    color: #ffffff;
}

.kitwick-upload-note {
    margin-top: 8px;
    color: #73758c !important;
    font-size: 12px;
}


/* =========================================================
   CAPTCHA
   ========================================================= */

.kitwick-ticket-captcha {
    margin: 24px 0;
    padding: 18px;
    border: 1px solid #363947;
    border-radius: 14px;
    background: #141620;
}

.kitwick-ticket-captcha > * {
    margin-left: auto;
    margin-right: auto;
}


/* =========================================================
   BUTTONS
   ========================================================= */

.kitwick-ticket-actions {
    display: flex;
    align-items: center;
    gap: 10px;
    margin-top: 25px;
}

.kitwick-ticket-actions #openTicketSubmit {
    min-height: 46px;
    padding: 0 24px;
    border: 1px solid #9a7cff;
    border-radius: 10px;
    background: transparent;
    color: #9a7cff;
    font-size: 14px;
    font-weight: 600;
    box-shadow: none;
    transition:
        background .2s ease,
        color .2s ease,
        border-color .2s ease;
}

.kitwick-ticket-actions #openTicketSubmit:hover {
    background: #9a7cff;
    border-color: #9a7cff;
    color: #ffffff;
}

.kitwick-ticket-actions .btn-default {
    min-height: 46px;
    padding: 0 20px;
    border: 1px solid #363947;
    border-radius: 10px;
    background: transparent;
    color: #989caf;
}

.kitwick-ticket-actions .btn-default:hover {
    border-color: #55596b;
    background: #202330;
    color: #f3f2fa;
}


/* =========================================================
   PRIVACY TEXT
   ========================================================= */

.kitwick-ticket-privacy {
    margin: 18px 0 0;
    color: #73758c;
    font-size: 11px;
    line-height: 1.6;
}


/* =========================================================
   LIGHT MODE
   ========================================================= */

html[data-theme="light"] .kitwick-support-page,
body[data-theme="light"] .kitwick-support-page {
    background: #f5f5f8;
    color: #17182f;
}

html[data-theme="light"] .kitwick-support-intro h1,
body[data-theme="light"] .kitwick-support-intro h1 {
    color: #17182f;
}

html[data-theme="light"] .kitwick-support-info-card,
html[data-theme="light"] .kitwick-support-form-card,
body[data-theme="light"] .kitwick-support-info-card,
body[data-theme="light"] .kitwick-support-form-card {
    background: #ffffff;
    border-color: #dedee8;
}

html[data-theme="light"] .kitwick-support-info-card h3,
html[data-theme="light"] .kitwick-support-form-card h2,
body[data-theme="light"] .kitwick-support-info-card h3,
body[data-theme="light"] .kitwick-support-form-card h2 {
    color: #17182f;
}

html[data-theme="light"] .kitwick-support-info-card p,
html[data-theme="light"] .kitwick-ticket-form-header p,
body[data-theme="light"] .kitwick-support-info-card p,
body[data-theme="light"] .kitwick-ticket-form-header p {
    color: #73758c;
}

html[data-theme="light"] .kitwick-ticket-field label,
body[data-theme="light"] .kitwick-ticket-field label {
    color: #40415a;
}

html[data-theme="light"] .kitwick-ticket-field .form-control,
html[data-theme="light"] .kitwick-support-form-card input.form-control,
html[data-theme="light"] .kitwick-support-form-card select.form-control,
html[data-theme="light"] .kitwick-support-form-card textarea.form-control,
body[data-theme="light"] .kitwick-ticket-field .form-control,
body[data-theme="light"] .kitwick-support-form-card input.form-control,
body[data-theme="light"] .kitwick-support-form-card select.form-control,
body[data-theme="light"] .kitwick-support-form-card textarea.form-control {
    background: #f7f7fa;
    border-color: #dedee8;
    color: #17182f;
}

html[data-theme="light"] .kitwick-ticket-field .form-control:focus,
html[data-theme="light"] .kitwick-support-form-card input.form-control:focus,
html[data-theme="light"] .kitwick-support-form-card select.form-control:focus,
html[data-theme="light"] .kitwick-support-form-card textarea.form-control:focus,
body[data-theme="light"] .kitwick-ticket-field .form-control:focus,
body[data-theme="light"] .kitwick-support-form-card input.form-control:focus,
body[data-theme="light"] .kitwick-support-form-card select.form-control:focus,
body[data-theme="light"] .kitwick-support-form-card textarea.form-control:focus {
    background: #ffffff;
    color: #17182f;
}

html[data-theme="light"] .kitwick-ticket-captcha,
body[data-theme="light"] .kitwick-ticket-captcha {
    background: #f7f7fa;
    border-color: #dedee8;
}

html[data-theme="light"] .kitwick-ticket-actions .btn-default,
body[data-theme="light"] .kitwick-ticket-actions .btn-default {
    border-color: #dedee8;
    color: #73758c;
}

html[data-theme="light"] .kitwick-ticket-actions .btn-default:hover,
body[data-theme="light"] .kitwick-ticket-actions .btn-default:hover {
    background: #f1f1f5;
    color: #17182f;
}


/* =========================================================
   RESPONSIVE
   ========================================================= */

@media (max-width: 900px) {

    .kitwick-support-content {
        grid-template-columns: 1fr;
    }

    .kitwick-ticket-row.kitwick-ticket-options {
        grid-template-columns: 1fr 1fr;
    }

}

@media (max-width: 650px) {

    .kitwick-support-page {
        padding: 30px 0 55px;
    }

    .kitwick-support-container {
        width: min(100% - 24px, 1160px);
    }

    .kitwick-support-intro h1 {
        font-size: 42px;
    }

    .kitwick-support-form-card {
        padding: 22px;
        border-radius: 20px;
    }

    .kitwick-ticket-row,
    .kitwick-ticket-row.kitwick-ticket-options {
        grid-template-columns: 1fr;
        gap: 0;
    }

    .kitwick-ticket-actions {
        flex-direction: column;
        align-items: stretch;
    }

    .kitwick-ticket-actions .btn {
        width: 100%;
    }

}